Voxology For Enterprise
July 12, 2023 // Product
Voxology is the carrier for the modern enterprise. Our simple mission is to make enterprise-grade communications easy to use and customer-centric.
It’s Time to Expect More From Your Communications Provider
You shouldn’t dread contacting your communications provider. Voxology delivers world-class customer service alongside our self-service Portal to give you the kind of service you’ve always wanted from your carrier.
How do we do it? We provide:
- Agility to support your CX initiatives
- Resiliency when the unexpected happens
- Instant provisioning through a self-service portal
- Integrations with your existing tech stack, including Google Cloud, AWS, or Microsoft Teams
- Real-time access to your communications data and analytics
Flexible Enterprise Communications Solutions to Address Your Unique Needs
Every business has different needs. Don’t settle for a turnkey solution when you can get everything you want — and probably some things you didn’t even know you wanted, too.
- Hosted PBX
- Advanced IVR
- Microsoft Teams Direct Routing
- Premium Global Carrier Redundancy
- Disaster Recovery
- Emergency Calling
- Event Conferencing
- SMS/MMS
- API Integrations
- AI-Enablement
- Data Lookups
Enterprise-Grade Self Service Portal
The Voxology user portal gives you the power to provision, configure, and manage your telecommunications with a just few clicks of a button rather than having to send in support requests and/or attempt to get on a call with customer service. Don’t get us wrong, we’d love to talk to you, but we also know that your time is valuable and we strive to make our services as user friendly as possible.
Crucial to our Enterprise customers who need to be able to pivot and adjust to customer needs at a moment’s notice, our self-service web portal also supports the instant provisioning of new trunks as well as local and toll-free numbers.
Unlike legacy telecommunication providers, we don’t think you should have to wait days, or even weeks, for your provider to make changes, process orders, or get new credentials.
Integrations to Fit Within Your Existing IT Ecosystem
Making the transition to an Enterprise-grade UCaaS can be done incrementally. There’s no need to rip-and-replace your entire IT ecosystem to make Voxology play nice with your existing stack. Our goal is to make it easy to get up and running as fast as possible. That’s why we integrate with the following services:
- Amazon Web Services
- Google Cloud Platform
- IBM
- Microsoft Teams
- Slack
Don’t see the right integration for you? Let us know, you’d be surprised how quickly we (or you) can deploy a new integration using the Voxology API.
"Voxology is different in the best kind of way."
- VP Operations, Market Leader in Contact Center Services
Enterprise Communications, Reimagined
Non-traditional carriers are disrupting enterprise communications. It can be overwhelming trying to parse through all the new stuff out there for you to take advantage of. That’s why we put together this guide. Grab your free copy to learn more about what you should be looking for in these key areas within enterprise communications:
- Customer Experience
- Costs and Contracts
- Flexibility
- Features
- Business Continuity