Telephone Cable Stranding Machine | 1922
We are thrilled to announce that Voxology has been honored with the Channel Vision Visionary…
June 7, 2024
#news
“Batch” in telecommunications refers to the process of delivering large volumes of SMS or phone…
February 16, 2024
#product
To be a Campaign Service Provider (CSP) or not to be... The quick answer: if you’re providing SMS or…
July 21, 2023
How 10DLC Benefits Business 10DLC allows businesses to add SMS (text messaging) to their local phone numbers and take advantage of higher delivery rates and throughput, making 10DLC ideal for many use cases. In the context of 10DLC, campaign types and use cases are often used synonymously. For a deep dive into…
February 5, 2024
What you need to know about 10DLC compliance Ten Digit Long Code (10DLC) compliance standards are in place to ensure that certain types of messages are prohibited. According to 10dlc.org : SMS is a highly regulated channel and is subject to stringent rules, regulations, and carrier requirements. Certain message…
January 11, 2024
In order to maintain Ten Digit Long Code (10DLC) compliance, companies sending SMS messages to customers are required to explicitly ask the recipient for permission to do so by asking them to opt-in. Senders must also be clear about what kind of message is being sent, the purpose of the message and the frequency…
10DLC Trust Scores and Throughput 10DLC is a much-needed standard for the industry in order to combat the rise in robocalls and spam messaging. For software development teams, 10DLC has also put new pressure on day-to-day operations – ensuring 10DLC compliance standards and organizational performance metrics are both…
What does 10DLC mean? 10DLC stands for Ten Digit Long Code (10DLC) and is an industry-led solution and set of standards put in place as an answer to the United States federal mandate to Know Your Customers (KYC) and the TRACED Act . KYC requires businesses to go through a process to know their customers’ identities…
December 14, 2023
Disaster Recovery for Microsoft Teams Phone Ensuring your customers have uninterrupted communication lines to your business no matter the situation is the lifeblood of any successful organization. As CIOs across every industry try to consolidate vendors and decrease costs, the increased reliance on platforms like…
November 18, 2023
Comparing Programmable Messaging Providers Identifying the right messaging provider is difficult. On the surface, most messaging providers offer very similar products. You can expect them to have a messaging REST API, instant number provisioning, and a customer portal for administration and monitoring. When comparing…
October 5, 2023
As a great philosopher once said, it’s all about the Benjamins. And, while Microsoft Teams has exploded in daily active users (280 million as of 2023) , and its Phone System service has become an increasingly popular way for the enterprise to unify communications, many traditional telecommunications carriers are…
September 29, 2023
The health of your telecommunications shouldn’t be a black box. Unfortunately, traditional telecom providers often make it difficult to determine where in the system issues are occurring. If only you had a divining rod to wave around… Voxology takes your telecom experience seriously, which is why we make it a priority…
September 6, 2023
CX Performance Testing Market Leader Migrates To The Cloud and Expands Internationally A market leader in customer experience (CX) performance testing worked itself into an enviable position. As more and more companies were searching for ways to automate CX to improve their bottom line, this CX performance testing…
August 23, 2023
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