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We are thrilled to announce that Voxology has been honored with the Channel Vision Visionary…
June 7, 2024
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“Batch” in telecommunications refers to the process of delivering large volumes of SMS or phone…
February 16, 2024
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To be a Campaign Service Provider (CSP) or not to be... The quick answer: if you’re providing SMS or…
July 21, 2023
Comparing Programmable Voice Providers How do you know which Programmable Voice provider is the best fit for you? Most CPaaS products are foundationally similar. You can expect them to offer a REST API to initiate calls and provision new numbers as well as a method to programmatically control what happens once a call…
June 4, 2024
Appointment Reminder text messages (SMS) can be sent to customers to remind them of upcoming appointments or events. Mind-blowing, right? It seems so simple, but this small upgrade to the way your business or application handles appointments can make a huge difference in revenue. A medical practice study found that…
June 2, 2024
What is serverless call control? Serverless call control in a Communications Platform as a Service (CPaaS) like Voxology refers to the ability to design and manage phone calls without the need to write server side code to control the calls. Instead of provisioning and managing servers, serverless call control leverages…
May 31, 2024
In today's interconnected world, the advantages of global reach in communication infrastructure are critical for businesses to thrive in international markets. With a global reach, companies can extend their footprint, connect with customers across the globe, drive growth and enhance operational efficiency. From…
May 14, 2024
Whether you’re locked in a long-term contract you’re starting to regret or paying exorbitant monthly rates, here are eight signs it may be time to switch your SMS provider. Do you resonate with any of these signs? If so, let’s talk. 1. Lack of transparency Does it feel like your messaging provider, and your…
April 26, 2024
START. STOP. HELP. In the complex world of SMS campaigns and 10DLC, registering new brands with The Campaign Registry (TCR) is often a laborious process. Voxology’s Auto-Responder feature is designed to simplify the compliance process, reduce costly errors or delays, and decrease the amount of busy work and headaches…
February 29, 2024
How 10DLC Benefits Business 10DLC allows businesses to add SMS (text messaging) to their local phone numbers and take advantage of higher delivery rates and throughput, making 10DLC ideal for many use cases. In the context of 10DLC, campaign types and use cases are often used synonymously. For a deep dive into…
February 5, 2024
What you need to know about 10DLC compliance Ten Digit Long Code (10DLC) compliance standards are in place to ensure that certain types of messages are prohibited. According to 10dlc.org : SMS is a highly regulated channel and is subject to stringent rules, regulations, and carrier requirements. Certain message…
January 11, 2024
In order to maintain Ten Digit Long Code (10DLC) compliance, companies sending SMS messages to customers are required to explicitly ask the recipient for permission to do so by asking them to opt-in. Senders must also be clear about what kind of message is being sent, the purpose of the message and the frequency…
10DLC Trust Scores and Throughput 10DLC is a much-needed standard for the industry in order to combat the rise in robocalls and spam messaging. For software development teams, 10DLC has also put new pressure on day-to-day operations – ensuring 10DLC compliance standards and organizational performance metrics are both…
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