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Voxology for SaaS

Voxology is the premier cloud communications platform designed for SaaS applications. We believe communications should be easy, reliable, and that your provider should serve you. It’s Time to Expect More From Your Communications Provider Serverless communications API Scale on demand Batch calling and messaging AI…

March 15, 2023


Phone Numbers and Provisioning - What's Possible

What’s In A Phone Number? A Lot! Delivering great customer experience over the phone is often an overlooked method of setting apart your business from competitors. As the carrier for the modern enterprise, at Voxology we make it easy to port your numbers over to us or instantly provision new phone numbers and access a…

February 9, 2023


Encrypting Voice Communications With TLS/SRTP

Encrypting voice communications is a critical addition to your security strategy in a post-Covid environment that has seen an exponential increase in cybercrimes and data hacks. The FBI reported a staggering 300% increase in such crimes since Covid-19 . Voxology, the carrier for the modern enterprise, offers end-to…

January 19, 2023


How to Apply SRE to Communications Applications

Site Reliability Engineering (SRE) is a culture thing. SRE shouldn’t be treated as a generic set of practices and guidelines you bullet out in a doc, hoping your employees commit them to memory. At Voxology, we take SRE seriously. That’s why we wrote a whitepaper that we hope helps organizations embrace and improve…

January 11, 2023


Release Notes // January 2023

Hi All! Several new features and enhancements are now available in our API and Portal. RELEASE NOTES // January 2023 PROGRAMMABLE VOICE // New Features & Enhancements 1. WEBHOOK Enhancements // Support for a new parameter A new parameter is now supported within the WEBHOOK Call Flow Action: await_response_hold_audio…

January 3, 2023


What is Enhanced 911 (E911)?

Emergencies happen. When they do, a quick and efficient response time is critical to mitigating damage. Taking advantage of Voxology’s Emergency Calling service is a simple, cost-effective way to assure you save precious minutes during an emergency. Using Voxology’s Enhanced 911 (E911) service, you are able to…

November 23, 2022


This Call Is Being Recorded // Call Recording

Call Recording gives you the power to easily record any call via Voxology’s Programmable Voice API or on Voxology SIP Trunks. Call Recording provides valuable insight into conversations between agents and customers for quality assurance and training purposes. It also functions as a tool for fact verification and to…

October 26, 2022


Release Notes // July 2022

Hi All! Several new features and enhancements are now available in our API and Portal. RELEASE NOTES // July 2022 PROGRAMMABLE VOICE // New Features & Enhancements 1) Call Recording // List/View Recordings new property and search parameter - type A new search parameter is now available in the List Recordings method…

July 14, 2022


What Is CNAM?

CNAM (Caller ID Name) is a telecommunications feature that enables the name registered to the phone number of the calling party to be displayed on the receiving party’s device. In analog networks, the Caller Name can be up to 15 alphanumeric characters, including spaces. Authoritative CNAM data is stored in databases…

July 14, 2022


Benefits of a Phone Number Lookup API

The Voxology Phone Number Information Lookup API goes beyond the basic functionality of caller id name (CNAM), delivering valuable insight on local, toll-free and international phone numbers, such as the underlying: carrier name, line type (landline, mobile, voip), location, rate center, and even who the number belongs…

July 1, 2022


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